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From time to time, you may experience conflict with a colleague or have a concern or complaint regarding your working environment or terms and conditions of employment.

You should always try and resolve grievances informally in the first instance by speaking with a Manager or your workplace HR department. However, if the matter cannot be resolved informally, you could consider raising a formal written grievance. A grievance is simply a letter giving details of your complaint or concern. The ACAS code of practice sets out the process your employer should adopt if you raise a grievance:  https://www.acas.org.uk/acas-code-of-practice-on-disciplinary-and-grievance-procedures

A fair grievance procedure requires your employer to:

  • hold a grievance hearing to allow you an opportunity to explain your grievance in more detail;
  • investigate your grievance;
  • make a decision on whether or not to uphold your complaint(s); and
  • offering you the right of appeal against their decision (and convening an appeal hearing if appropriate).

Your employer may not have sufficient evidence to uphold your grievance or they may find in your favour, but fail to put in place measures to address the situation. Following conclusion of a grievance procedure, it is common for an employee to feel that they can no longer work for their employer, regardless of the outcome.

Our employment solicitors are experienced in preparing grievance letters and advising on the grievance procedure.  We can also assist you to negotiate an exit agreement where the working relationship has broken down.

Contact our Head of Employment, Lianne Payne Solicitor in Coventry, for further advice and assistance on 024 7623 1000.

Contact one of our Solicitors in Coventry: enquiries@askewslegal.co

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